How to Start a Cleaning Business
The Suze and Ev Methods show you how!
Hello, Suze here of Suze and Ev, and over ten years ago we started Suze & Ev's Custom Clean. Building our cleaning business has proved lucrative and rewarding. The money is great, we work our own hours and we absolutely love being our own boss(es). There is always more than enough work, it's simple and we enjoy our work environment.
Are you looking for a business to start that is:
Recession proof?
Fast to start?
Easy to learn?
Always in demand?
Very high paying?
Are you looking for expert help to show you how?
Then look no further. Suze and Ev are here to guide you
Start A Cleaning Business
How to Start A House Cleaning Business In 7 Simple Steps
You can have the best job in the world and be your own boss with your own cleaning business. A cleaning business is a fairly low risk business to start and you can choose whether you will work part time or full time hours. You can set your own cleaning rate and you can often earn a full time income by working part time hours.
A cleaning business doesn't require a lot of start up cost and it doesn't require a lot of time to start up. It is a business that as soon as you start getting some clients you can get to work straight away.
The first thing that you will need to do to start your cleaning business is to get hold of some cleaning products. You can start off with the basics and then later on you can get any other products that may be required. Most cleaning jobs will usually only require the basic products.
The next thing that you will need to do is to get some customers. You will need to decide whether you will do cleaning for businesses or for homes and then take the necessary steps to get some clients.
If you decide to do house cleaning here are some ways that you can gain some clients:
* Give out fliers at shopping centers or put in people's letter boxes. You can easily whip up a nice flier on your computer with your name and the service you are advertising.
* Put up a notice on local notice boards or at your children's school
* Place an ad in your local paper
* Ask your friends if they need a cleaner or if they know of anyone who does - many cleaning clients are often gained by word of mouth.
If you decide to clean for businesses you can gain clients by:
* Putting flyers in their letterboxes
* Placing an ad in your local paper
* Visiting businesses personally and letting them know of your service - this is probably the most successful method.
Once you have started your cleaning business as long as you work well and do a good job for your clients they will want to keep you as your cleaner. If they are happy with your work they are likely to refer other businesses or friends to your service also.
When you have a few clients that are happy with your work you can also ask them if they would give you a letter of recommendation or a short testimonial about your work that you can then use to advertise for new clients.
As your business grows you may need to hire some staff to help with the workload. This is when your business can really take off and become very profitable. If you hire staff make sure that they are reliable and will work efficiently as you want to keep a good name for your business.
A cleaning business can be a very profitable business as long as you work well and keep your clients happy. With little start up cost a cleaning business is a fast and simple way to generate a nice income and see income coming in quite quickly.
Learn everything you need to know to start a successful cleaning business by visiting the author's website: [http://www.startacleaningbusinessnow.com]Start A Cleaning Business Now
Home Based Cleaning Franchises Show Strong Growth In 2008
Jani-King
Jani-King (Commercial cleaning) began in 1969 and has been Franchising since 1974. While working the night shift in a Hotel Jim Cavanaugh saw the continued need for janitorial services.
Etrepreneure.com reports from 2006-2007 Jani-King added 496 new U.S. franchises, 29 Canadian, 31 Foreign, and 3 company owned. With commercial real-estate expecting to grow in 2008 it is predicted that the need for janitorial services will also grow.
Costs:
Startup costs $11k-34k+
Franchise fee: $8.6k-$16.3k+
Ongoing royalty fee: 10%
Term: 20 years, renewable
Operations:
Can be run from home
No absentee ownership
Bonus Building Care
Ok your going to think this is too personal but it's the reality of business. Jim Cavanaugh (from Jani-King) divorced and his ex-wife Arleen Cavanaugh started Bonus Building Care and you guessed it, it is a janitorial service. This is a prime example of how fruitful the commercial janitorial business is. BBC was started in 1996 and increased its U.S. franchises from 1415 in 2006 to 1774 in 2007 3 of which are owned by the company.
Cost:
Startup: $8k - $13k+
Franchise fee: $6.5k
Ongoing royalty fee: 10%
Term: 20 years, renewable
Renew fee: $2k
Operations:
Can be run from home
Employees needed to run: 1-5
No absentee ownership
Jan-Pro Franchising Int'l. Inc.
Specializing in commercial cleaning began in 1991 and has been franchising since 1992. Founded by Jacques Lapointe Jan-Pro increased its U.S. franchise base from 5066 in 2006 to 6409 in 2007. Canadian franchises when from 305 in 2006 to 609 in 2007. 14 foreign franchises were started in 2007.
Costs:
Startup: $3.3k-$49.9k
Franchise fee: $2.8k-$44k
Ongoing royalty fee: 10%
Term: 10 years, renewable
Qualifications:
New worth: $1k-14k+
Cash liquidity: $1k
Business exp.: management skills
Operations:
Can be run from home
Number of employees: 1
No absentee ownership
Servpro
Servpro (residential and commercial cleaning) began in 1967 and started franchising in 1969. Ted Isaacson began providing homes and business with cleaning and restoration services which includes but not limited to disaster protection, air ducts and HVAC systems. Servpro grew its nationwide franchise base from 1310 in 2006 to 1368 in 2007.
Costs:
Investment: $97k - $154k
Franchise fee: $38k
Ongoing royalty fee: 3-10%
Term: 5 years, renewable
Renewal fee: $250
Qualifications:
Net worth: $100k
Cash Liquidity: $60k
Business exp: General, Marketing skills
Operations:
Can be run from home
Employees needed: 5-10
No absentee ownership allowed
Chem-Dry (carpet, drapery & upholstery cleaning)
Robert Harris founded Chem-Dry in 1977 and started franchising in 1978 using a cleaning solution he created. Chem-Dry has worldwide franchise opportunities. From 2006 - 2007 the company grew its U.S. base from 2547-2679.
Costs:
Startup: $25k-$214k
Franchise fee: $13k-$35k
Ongoing royalty fee: #350/mo.
Renewal fee: $750
Qualifications:
Net worth: $75k
Cash liquidity $4k
Operations:
Can be run from home
Absentee ownership is allowed
ServiceMaster Clean (began 1947, franchising since 1952)
It is said that after a chemical accident left Marion Wade partially blind in 1945 he came up with the idea for a commercial and residential heavy cleaning and disaster restoration company. ServiceMaster Clean is part of a unit of franchises which includes Merry Maids and Terminix. ServicesMaster saw a rise in us franchises from 2978 in 2006 to 3041 in 2007. Canadian franchises grew from 166 to 172 respectively. This company has been around a long time and it is no wonder it has experienced the consistent growth.
Costs:
Investment: $21k - $111k
Franchise fee: $17k-45k
Ongoing royalty fee: 4-10%
Term: 5 years, renewable
Qualifications:
Net worth: $50k-75k
Cash liquidity: $15k-25k
Experience: General business
Operations:
Can be run from home
Number of employees needed: 3
Absentee ownership is not allowed
System4 (commercial cleaning)
Began in 2003 and started franchising right away, based in Brecksville Ohio System4 is a nationwide franchiser with 467 franchisees in 2007 (up from 283 in 2006).
Costs:
Investment $6k - $38k
Franchise fee: $4.4k - $32k
Ongoing royalty: 5%
Term: 20 years, renewable
Qualifications:
Net worth: $10k
Operations:
Can be run from home
Employees needed: 3
Absentee ownership is allowed
Building Stars Inc.
Building Stars Inc. began in 1994 and started franchising in 2000. Based out of St. Louis Missouri BB Inc saw an increase in franchisees of 217 to 225 from 2006 - 2007.
Costs:
Investment: $2.2k
Franchise fee: $1.2k
Ongoing royalty fee: 10%
Term: 5 years, renewable
Qualifications:
Cash liquidity: $1k
Operations:
Can be run from home
Number of employees needed: 5
Absentee ownership is not allowed
There are plenty of businesses that already turn great profits. In order for you to get a slice of the pie you have to be in the kitchen. Home based cleaning franchises will show strong growth in 2008. As always, pick your business carefully and plan your moves for growth and longevity.
For the additional home based franchise opportunities visit target=_new [http://www.servicesareus.com]ServicesAreUs.com
Janitorial Cleaning Service: Getting Started
This is where you step in!
If you are reading this article, you are probably looking for advice on how to start a janitorial service. Hopefully the following information and advice will get you moving in the right direction.
Start Up Costs and Financing Sources:
$500 and up
It is possible to get started with almost no investment, but you will be in a much better position if you have a few hundred dollars of basic equipment available. Equipment for a full-scale commercial janitorial service may run many thousands of dollars.
Writing a sound business plan describing how to start a janitorial service in your area - including detailed market research and plans for future growth - may help you to secure some of your initial funding from venture capitalists or angel investors.
Pricing Guidelines for Service:
Base your time at $20 to $50 per hour (before taxes and expenses) and price your services according to the time you expect to spend on each task.
Itemize the exact services you intend to provide. Charging by the hour tends to make clients comfortable asking you to do more and more work for the same money. Be clear that you provide certain services for a certain price. By charging a flat fee, you will continually earn a better hourly rate as you improve and become more efficient.
Advertising and Marketing:
Get listed in the yellow pages under all of the main services you provide. This is more expensive than one general listing, but you can't expect all of your potential clients to look under "Janitorial Services" when they are really looking for "Window Cleaners".
Face-to-face selling can go either way. Some managers and store owners like the fortitude of this very direct way of marketing, but others find it very annoying - especially if they get a lot of people coming in and asking to wash the windows. Always obey "No Soliciting" signs.
Walk around town and identify businesses which look like they really need your help. Send a professional-looking brochure to the general manager.
Essential Equipment:
A janitorial cleaning service can start very small and build up as it grows more popular. It is sometimes possible to start out by using the equipment of the client companies, buying your own equipment with that revenue.
Get a unique uniform - and unique does not mean outrageous! A uniform looks much more professional than jeans, and it can provide a marketing service for you, as well. When people recognize your janitorial cleaning service working at the company down the street, it lends credibility to you when you approach them for a contract.
Much of the following equipment will become useful as your business expands:
Safety Equipment:
dust mask
safety goggles
heat resistant gloves
heat resistant apron
slip resistant, steel toe shoes
hard hat
General Supplies:
dust mop, brooms, and dust pans
vacuum cleaner
window squeegee and buckets
wet mop and bucket
scrub brushes
towels, lots of towels
window cleaning solution
degreaser solution
carpet cleaning solution
plunger
drain "snake"
basic tool set: hammer, screwdrivers, wrenches, etc.
tape measure
utility knife and plenty of blades
tool belt
ladder
50-foot water hose
pressure washer
chainsaw
weed whip
a cargo van to carry it all
Income Potential:
$15,000 to $60,000 per year, going solo.
There is a limit to the amount you can earn working alone. As you become more successful at negotiating with clients, you can eventually start hiring other people to do the work. The ultimate earning potential is unlimited.
Target Market:
One of the nicest parts about janitorial services is that you don't have to look for new customers week after week. After you secure a few accounts, you will have a fairly steady source of income that only changes infrequently.
Convenience stores, restaurants, grocery stores, strip malls, and office complexes are all great places to start looking.
Tips for Success:
Always be professional and courteous. Everyone encounters stressful and undesirable working conditions once in a while. It will carry you a long way if you can remain respectful and calm when dealing with these situations. Don't let your clients walk all over you, but don't let them walk out on you!
Janitorial services are very repetitive from day to day. Keep a mindset toward using your time more and more efficiently.
Go the extra mile. Do what you can to go above and beyond your clients' expectations. This translates to job security and a better reputation in the industry.
You should get your janitorial cleaning service bonded and insured. If you are not bonded and insured, your prospects for business are very limited.
Training, Skills or Experience Needed:
The best training is to have worked as a janitor for some time so you know what you're getting into. It is not easy work. Read a few books on how to start a janitorial service. No matter how much you already know, you are sure to find new information that will help you to be more successful.
Schooling is not usually necessary, but you can earn better money and find more contracts if you learn to maintain HVAC or other common equipment. There are independent classes available for this type of training.
© Copyright Randy Wilson, All Rights Reserved.
Randy Wilson has dozens of home based business articles such as [http://www.profitable-home-businesses.com/ebay-money-making-opportunities.html]Ebay Money Making Tips, [http://www.profitable-home-businesses.com/nutrition-home-business.html]Nutrition Home Business and [http://www.profitable-home-businesses.com/small-business-web-design.html]Small Business Web Design.
How to Start a House Cleaning Business on a Tight Budget
My name is Patti Page, owner of Page's Personal Cleaning. I started a successful house cleaning business in 1998. I would like to share what I have learned through the years in hopes of helping others who are thinking about starting their own cleaning service.
First of all, before you decide to start your cleaning business, make sure this kind of work is right for you. You will need to be in good physical condition. Cleaning is very hard strenuous work. You will need to have good customer relation skills. You will need to have basic office skills and some accounting skills.
If you are planning on leaving your full time position to start a cleaning business, make sure you have at least six months of savings. Or keep your full time job and start out part time.
Research all the aspects of the cleaning service business. From customer service to advertising, taxes, employees, insurance and bonding, what to charge and how to clean a home professionally. Cleaning your own home and cleaning professionally is totally different. Learning how to clean professionally takes a lot of time. When a client pays for your services they expect to come home and find their home spotless.
Getting those first clients takes time, persistence and patience. You will not get a hundred clients overnight.
Obtaining Those First Clients The hardest part of starting your own cleaning service is obtaining those first clients. Most clients want to know how long you have been in business and want references. The best thing to do is let clients know that, yes, you are new to the business but that you have thoroughly researched all aspects of the cleaning business and assure them that you know what you are doing and that you are quit capable of cleaning their home to their specifications. Be confident. I can't stress this enough. Clients love to see confidence. It relieves their worries and lets them know that their home is in good hands.
References: To get a few good references when starting out, ask some friends or family members if you can clean their home for free or at a discounted rate. The sound of working for free may not be appealing but it will be worth it to get some good testimonials.
When cleaning those first homes, go for quality, not how fast you can clean the home. Cleaning efficiently takes a long time, but you will get to the point where you can do a thorough cleaning in a short time. After cleaning make sure you go back and double check all rooms to make sure you didn't miss anything. Impress those first clients and word of mouth will spread soon.
Advertising Your company image is everything. Before you start advertising, decide what image you want to portray on your advertising material. Your image is very important. Be consistent with all your advertising. If you have a logo be sure to use it on all your advertising materials. I think it is best to have a website developed before you start advertising. When advertising, stick with the same logo and colors.
Advertise in Local Paper: Start by running a text ad in your local newspaper. Try to come up with an eye catching ad. Do not sell your services on low rates, sell your services on your quality of work and what you can do for the client that other companies don't. There is a lot of competition in the cleaning service. You have to stand out from the rest.
Magnetic Signs or Lettering for your Vehicle: Having your business name and contact information on your vehicle is a great way to advertise. We use the vinyl lettering. The lettering looks much more professional than the magnetic signs. You can purchase whole vehicle lettering (both doors and back window) for $120.00. Or you can letter the back window only at a very affordable rate.
Flyers: You can print nice flyers on your home computer, but I would suggest investing in some professional flyers. Hang flyers at Hair Dressers, Laundromats, Restaurants, Bakeries, Grocery Stores, etc. Put flyers on car windows at local groceries stores and businesses. You can even go door to door in neighborhoods you would like to work in. You cannot put them in mailboxes. but you can put them in the front door.
Door Hangers: Door hangers are a great way to get new clients. Pick the neighborhood you would like to work in and hang the door hangers on the doors. When people get flyers or ads in their mailbox they usually throw them away with the junk mail. But if there is a door hanger on the door they will take the time to look at it.
Business Cards: Start passing out your business cards to friends and family members. You can also ask your local businesses if you can leave some cards on their counters.
Referral Program: A great way to obtain new clients is through a referral program. Offer existing clients a discount when they refer a friend. You can give your existing clients a discount when the friend uses your services three times.
Website: These days people live very busy lives so they use the convenience of the internet to shop for the services they need. A lot of working women will shop for services while at work. We obtain 90% of our new clients from our website. Everyone that has a business should have a website. It shows clients that you are serious about your business and allows them research your business in their own time.
Supplies You can purchase all the cleaning supplies you need to start your cleaning business for about $100.00. Home Depot and Sam's Club are great places to buy cleaning supplies.
Page's Personal Cleaning made the decision in 2006 to start using all natural cleaning products with the added benefit of aromatherapy to clean our clients homes. By using all natrual products, we can offer our clients a healthy cleaning experience and protect ourselves against harsh chemicals
Tip: Always carry hand sanitizer and wash your hands often while cleaning homes. Wear gloves when cleaning bathrooms. You will be exposed to a lot of different germs in clients homes.
Remember most customers prefer that you bring your own cleaning supplies. That way they do not have to worry about going to the store for cleaning supplies before you clean. Some customers have special cleaners for certain appliances or floors in their houses. These customers usually will have these cleaners on hand for you to use. We almost always use the customers vacuum cleaner. That way you do not have to carry a heavy vacuum from house to house.
What to Charge I mentioned earlier that you should sell your services on your quality of work and not your low rates. If your rates are too low, clients will think that your work is sub-standard and that you are not experienced. Also you want to attract the clients that can afford your services. I made the mistake of pricing my work too low when I first started out. Cleaning is hard work, charge what you are worth. As the old saying goes "You get what you pay for."
Some companies charge by the hour, some charge by the room, some charge a flat rate per home and some charge by the square foot. I always give a flat rate charge per home. I think it is better to charge by the home, not by the hour. If a client knows they have to pay one set fee, they don’t care if you take 2 hours or 5 hours. Also your clients will know what they are paying up front and won’t have to worry about added expenses.
No two houses are the same. And there is no set charge for all homes. You have to clean for awhile yourself to get some experience and to work out a system to clean efficiently. Only you know what you want and need to make. Decide what you need to make hourly to cover all expenses and still make a good profit.
A Basic Price Guideline: 2 bedroom, 2 bath home, bi-weekly: starting at $90.00.
3 bedroom, 3 bath home, bi-weekly: starting at $100.00.
4 bedroom, 4 bath home, bi-weekly: starting at $ 125.00
These are just example rates. Rates will vary by State.
A word of advise: Make sure when you start your company that you charge what you would charge if you had employees. Some people make the mistake of under charging when they start out just to get customers and then later on when they grow and need to hire help they aren't making enough money on their houses to pay help. Don’t under price your work. Cleaning homes is very hard physical work and you didn't get into this business to work for nothing.
New Construction Cleaning If you decide to do this type of work you will need more equipment. You will need ladders, window cleaning kits with long extensions, a shop vac, etc. These types of jobs are usually 2 to 3 person jobs. New construction cleaning requires a lot more cleaning. You may have to remove stickers and labels from windows and bathroom showers, sinks and toilets. Some require that you clean the vents to remove dust from construction work. There will be ceiling fans to clean, scrubbing floors, and cleaning woodwork to remove dust. New construction cleaning rates depend on the area you live in. Normally they run from .12 cents per sq .ft. to .25 cents per sq .ft. depending on where you are located. Insurance and Bonding
Insurance and Bonding. You need to be an honest person and somewhat personable. People will need to trust you to be in their homes. Most clients are concerned about having someone new in their house, with good reason. You should be bonded and fully insured. Liability insurance rates depend on your insurance carrier and where you are located. Each person you hire will increase your liability insurance. It’s well worth the cost. You can pay quarterly or yearly. You can purchase your bond through your local insurance company. You will need to renew the bond every year. *Note: if you hire employees and cover them under your insurance, they must be an employee on payroll and not a sub-contractor. If you employ them as a sub-contractor your insurance will not cover them. If they are a sub-contractor they are required to carry their own insurance. You need to carry at least 1,000,000 in general liability insurance.
Taxes I have listed a few links that are very helpful with answering questions about taxes for your cleaning service business: starting a business and keeping records, deductions for your business, employee taxes and a very nice withholding calculator.
Small Business and Self Employed One Stop Resource. [http://www.irs.gov/businesses/small/ ]http://www.irs.gov/businesses/small Business Taxes http://www.irs.gov/business/small/article/0,,id=98966,00.html Starting a Business and Keeping Records http://www.irs.gov/publications/p583/index.html Businesses with Employees http://www.irs.gov/businesses/small/article/0,,id=98862,00.html IRS Withholding Calculator http://www.irs.gov/individuals/article/0,,id=96196,00.html
Franchises This is a link to some great information about Franchises and why you don't need them. http://www.build-a-business.com/cleaning_franchise.htm Hiring Help If you start out cleaning the homes by yourself, you will eventually get to the point where you need to expand your business. Start out with one part time employee. Train her and let her take your place one day a week. Then have her take your place 2 days a week and so on. This will give you the free time that you need to market your business and obtain more clients. After you get more clients you will be able to hire more part time help. Eventually you will be able to stop doing the cleaning yourself and just run the business end, which is the only way you will be able to grow your business. When training new employees, always, either train them yourself or have a lead person train them. Make sure there is a lead person on each and every cleaning job. Employees have a tendency to slack off when they are on their own.
Growing Your Business You will eventually get to the point where you have enough employees and lead people and you will be able to stop working in your business and start running your business. You will find that after awhile it will get to be too much trying to clean everyday and at the same time giving estimates, answering calls, scheduling, doing book work, obtaining new clients, etc.
Remember one of the most important qualifications for a cleaning service is TRUST. A client has to know they can trust you alone in their home. After you acquire a few cleaning positions ask the clients if you can use them for a reference. Most of the time they are more than willing to let you use them for a reference. This is how you build your business and acquire new clients is through referrals. Be dependable. Most clients will want to be set up on an every week or every other week schedule on the same day of the week. Try to always keep this same schedule unless the client asks you to switch to another day. If you have to cancel a cleaning date, make sure you try to reschedule at the earliest possible date to make up the cleaning.
You are free to use this article in part or full provided you include the bio below.
Patti Page is the owner of Page's Personal Cleaning in Cincinnati OH.
Website: http://www.pagespersonalcleaning.net/cleaningarticles.htm
Email: [mailto:patti@pagespersonalcleaning.net]patti@pagespersonalcleaning.net
Starting A Home Cleaning Business In Houston
Advantages of Starting a Home Cleaning Business in Houston:
1. Houston has many residential and commercial complexes that need cleaning services.
2. You don’t need much capital to get started with a Home Cleaning Business.
3. You can set your own work hours and even work from home if you wish.
Starting a Home Cleaning Business:
When starting a Home Cleaning Business in Houston, you should keep the following in mind:
1. Learning the ropes: In order to know how to go about cleaning a residential space, you could consult a store that supplies cleaning materials.
2. Rules and Regulations: You need to get acquainted with the rules regarding a Home Cleaning Business in Houston.
3. Networking: Network with other people in the business, so that they can help not just with advice but also services if you need them.
4. Quotes: You need to decide how to charge, by area, or by services provided. Have your quotes handy since clients ask for them before considering your Home Cleaning Business for the job.
5. Insurance: It is advisable to get insurance on your Home Cleaning Business, as it may be the deciding factor for a potential client.
6. Services: You need to think about the types of services your business will provide—whether you will provide laundry service, or carpet cleaning, for example.
7. Capital: You can approach the Small Business Administration or any other bank or lending institution to get funds for your Home Cleaning Business.
8. Implements: You will need sponges, mops, carpets, and cleaners for cleaning residences.
9. Brand: You need to build a brand; therefore, select the name of your Home Cleaning Business carefully.
10. Promotion: You need to promote your business to draw customers. Use the local newspaper, radio station, and Yellow Pages to promote your business. Word-of-mouth publicity is the cheapest.
11. Offer freebies and schemes: One way to beat competition is to combine two services and offer them for the price of one you could also offer two cleaning sessions for the cost of one.
Starting your own Home Cleaning Business can be a rewarding experience, especially if you are the kind that loves to keep the house and surroundings neat. If you offer good services, your Home Cleaning Business will grow through word-of-mouth publicity. To know more about a Home Cleaning Business in Houston, you can consult a small business consultant.
Alexander Gordon is a writer for [http://www.smallbusinessconsulting.com/]http://www.smallbusinessconsulting.com - The [http://www.smallbusinessconsulting.com]Small Business Consulting Community. Sign-up for the [http://www.smallbusinessconsulting.com/public/department30.cfm]free success steps newsletter and get our booklet valued at $24.95 for free as a special bonus. The newsletter provides daily strategies on starting and significantly growing a business.
Business Owners all across the country are joining "The Community of Small Business Owners” to receive and provide strategies, insight, tips, support and more on starting, managing, growing, and selling their businesses. As a member, you will have access to true Millionaire Business Owners who will provide strategies and tips from their real-life experiences.
Run Your Cleaning Business Like a Swiss Watch
You have to be a master at managing, marketing, efficiency, scheduling, planning and you must focus. Easier said than done, perhaps what you need is a really good coach, a mentor, someone who gets it and can help you thru the maze of regulations and traps of self-employed. Most cleaning entrepreneurs have to start from scratch, a seemingly daunting task, but if you have the right help, you can avoid the pitfalls and mistakes that cause most small businesses of this type to go bankrupt.
"Running a successful cleaning business takes an extraordinary amount of time to plan, create, and implement the systems."
States Scott F. Rendall, CEO and President of the Cleaning Mentor - and that is before you even do the work or run the daily business operations.
Truly, I certainly wish I had, had the wisdom and mentorship of the Cleaning Mentor when I started my company. I can tell you this, I probably made every single mistake someone could make in the cleaning business, and it took me a whole lot longer to succeed than it should have.
Looking back now, I would have to advise anyone starting out in the cleaning business to seek professional assistance and find a mentor and coach that you can work with, one who will help you thru the minefields as you grow your company. Nothing good in life is ever easy, certainly running your own company isn't, but why make it any tougher than you have to? Well, that is certainly something to contemplate in 2008.
Learn more about mentorships in the cleaning industry: [http://www.cleaningmentor.com/]www.CleaningMentor.com
"Lance Winslow" - Online [http://www.WorldThinkTank.net/]Think Tank forum board. If you have innovative thoughts and unique perspectives, come think with Lance; [http://www.WorldThinkTank.net/]www.WorldThinkTank.net/. Lance is a guest writer for [http://www.ourspokanemagazine.com/]Our Spokane Magazine in Spokane, Washington
Grow Your Cleaning Business By Creating a Referral Machine
A business generating strategy may sound complicated, but it's really quite simple. All you need to do is set up a system to track where referrals come from, and then reward the individuals (including your own employees) or companies that have sent new business your way.
Before you begin actively seeking referrals, take a look at your clients and make sure that they are happy with your services. If you're not sure how they feel about your cleaning services, send out a customer survey to see what areas they are happy with and where you might need improvement. There are also a few simple, but often neglected rules of courtesy that you should adhere to:
* Make sure that you show up on time to clean buildings. If you are delayed for some reason, explain why you were late to your customer.
* Take care of any complaints quickly.
* Do what you say you are going to do - whether it is dropping off supplies or showing up for a meeting with a customer. And remember, whenever you are meeting with a customer, turn off your cell phone!
* Always remember to say please and thank you.
You may provide the best cleaning service in your part of the country, but what your customer will remember is that one time you had a meeting and your cell phone went off or the time a complaint went unanswered.
Once you are happy with the level of service you are providing your customers, it's time to set up your "referral machine". Begin by deciding what type of rewards you will give your customers (and employees) for sending referrals your way. Are you just going to send thank you notes, or will you send gifts? Gift certificates are an excellent way to reward customers who send referrals; and cash is a good incentive for employees.
How do you get referrals from your cleaning customers? Ask! Think of the different ways you communicate with your customers.
1. When sending out monthly invoices include a referral form that they can pass along to anyone looking for cleaning services. Make sure you have a tracking number on the form or a place where they can write their name so they get the credit for the referral.
2. Do you send out a newsletter? That's the perfect place to let your customers know you appreciate your business and that you are accepting new cleaning customers.
3. Call or schedule an appointment with your current customers to discuss how things are going. Ask if you can send them a referral form that they can keep on hand.
4. Ask for testimonials from your current customers. Then print part of their testimonial on a referral form that they can give to people who are looking for a cleaning service.
5. Put together a list of the individuals and business that could send referrals to you. This includes not only current customers, but employees, networking groups, suppliers and professional service providers (your accountant, lawyer, tax preparer, etc.) Send information to all the individuals on your list letting them know you are building your business and are looking for referrals.
6. People are busy with their own lives and their own businesses. So it is important that you thank them when they take the time to send a new customer your way. Taking the time to send a thank you shows that you appreciate the referral.
As any successful business owner will tell you, referrals from current customers are the best way to grow your business. Indeed, it is more cost-effective to give cash and gifts to individuals that send referrals your way than to it is to run an ads in your local media. Provide good service to your cleaning customers and remind them you are growing your business and the referrals you get will pay off much better than any money you spend on an advertising campaign.
Steve Hanson is co-founding member of The Janitorial Store (TM), an online community that offers weekly tips, articles, downloads, discussion forums, and more for anyone who would like to learn [http://www.thejanitorialstore.com/]how to start a cleaning business. Visit The Janitorial Store's blog and get inspired by reading [http://www.cleaning-success.com/]cleaning success stories from owners of cleaning companies.
Copyright (c) 2007 The Janitorial Store
Why Starting a House Cleaning Business in '2008' is Paramount
First Some Facts & Figures
Domestic cleaning is one of the largest growth sectors within the UK and US economy. The demand for cleaning has increased by more than 500% in the last 5 years and is still increasing.
With 2.7 million households spending around £11 billion every year on domestic help, the UK market for domestic cleaning is large and growing. Demand has quadrupled over the past ten years (Daily Express, 19 April 2004) and is predicted to double over the next five years alone. I will make a good assumption here that these figures pretty much reflect the same in the USA, Australia and many other countries around the world.
Why A House Cleaning Business Is So Lucrative
Apart from the above facts and figures being so impressive, there are still many other reasons why this type of business is certainly a warrant for some serious thought.
I don't know about you and where you live, but I hear many people asking where they can find a good house cleaner as they simply don't have the time to do their weekly mundane house chores.
Aside from that, I have also had many leaflets more recently put through my letter box selling house cleaning services.
This in itself tells you that there is a demand for house cleaning and that people like you, are jumping on to the fact to open a home based business and to fill the supply for this house cleaning demand - and very wise people they are.
This can only spell one thing out to you - start now in 2008 and reap in the profits $$$.
Aside from the above, I actually know of business women/men running their own house cleaning businesses and making in excess of $100K per year - even in their first year!
So What's The Hurry?
What we are seeing here is the beginning of a 'house cleaning boom'. You need to get in on the action now before house cleaning becomes totally dominated and smothered with house cleaning services, all being your competitors.
Don't get me wrong, there is absolutely nothing wrong with good strong competition, it's actually healthy to keep you on your toes! However, there is nothing like the sweet smell of success and a good healthy profit margin than getting in on the front-wave of a good business idea before your competitors do.
House cleaning services have started to pop up triple-fold over the last 1-2 years, so get in on the action now before it is too late and to reap some of the multi-billion profits that is being made in this industry.
What Next?
If you feel that this is the avenue you want to go down and that you will be able to make a success of running your own house cleaning business, then you need to make some initial enquiries and carry out some research in the area.
Do you want sign up for a house cleaning franchise? Or, do you want to do this alone? Do you want to be an independent cleaner and work for yourself, or do you want to set up a House Cleaning Agency or Company and hire or employee cleaners?
These are the sort of questions you need to ask yourself first before you invest any further time and money into this lucrative (but hard working) home-based business.
Claire Bowes has successfully ran her own house cleaning business. Claire shares her title=House Cleaning Tips [http://www.homecleaningforum.com ]house cleaning tips and business ideas on her website [http://www.homecleaningforum.com]http://www.homecleaningforum.com. Why not visit and share your house cleaning tips and ideas on her blog.
How To Start An Office Cleaning Business - Tips From The Pros
To be successful as an office cleaning business, you need to start out knowing as much as you can about every aspect of running your business. It's not just going out and buying some cleaning supplies, knock on some doors, print up some fliers and away you go! There are some very important steps to take before you ever step foot into your first clients office and the pros are going to guide you through the process.
Tip #1-You need a business license or fictitious name AND be bonded
Getting a business license or fictitious name or DBA-Doing Business (depends on where you live as to which), is relatively easy and well worth the $25 or $30. First decide on what you want to call your cleaning business, it should be short and memorable, although using your name will do nicely, too. Call either your city or county recorder's office or clerk and ask about how to apply. A lot of cities and counties have websites that will give you this information. Then, follow the procedure, and within a few days you'll have your business license or fictitious name certificate.
Next you'll need to get a bond. What is a bond? Bonding insurance is for protection of the person you clean for just in case you break something or you hire someone they might steel something the insurance will pay the person back. The pros suggest you call around to various insurance agents to find the best deal. You don't need a million dollar bond, but probably a $100,000 will do. Most of the pros have say it should cost you somewhere between $100-$300 a year and if you don't find that kind of rate at first--keep calling insurance companies! Later, as you hire workers, you will, also, need liability and worker's compensation insurance. But for now, a bond will do.
By being bonded and having a certificate that shows that to potential clients, it eliminates an objection in the clients' mind. After all, you are going to be in the clients' business office after hours and he/she needs to feel confident you are trustworthy.
Additionally, now you can set up a business account using your business licence, fictitious name or DBA certificate. This is important for taxes and makes you more viable.
Tip #2-Getting Your Cleaning Supplies
Most of the pros recommend you purchase your cleaning supplies at a big discount store and don't forget to check the dollar stores, too! You'll need things like:
glass cleaner
furniture polish
general all purpose cleaner
trash bags-in various sizes
rags
dust cloth and/or broom
toilet bowl cleaner and brush
paper towels
vacuum-preferably a little weight or easy to carry one
-anything else you can think of.
One pro suggested that you buy several plain spray bottles to transfer your cleaning supplies so your clients won't know what products you are using. Another made a point of saying some good, solid durable cleaning equipment is a must.
Tip #3-Where and How to Find Customers
Here's what some of the pros do:
* "I have a cleaning business and I have found that profits are better to clean smaller businesses and new home construction."
* "I stopped into real estate offices with business cards, put an ad in the Yellow pages, and put fliers around. After that, all I tried to do was be as professional as possible. I think it's very important to look the part. Get a nice clean truck, get it tastefully lettered with a nice logo, and also get some shirts. When you're going around to the few accounts you get in the beginning, you'll be noticed along the way. "
* "Also, advertising is relatively inexpensive. Flyiers and word of mouth seemed to be my best marketing tool. Offer a discount or free clean for new customers or as a referral bonus for your clients who refer new business. But the most important piece of advice I can give you is to get bonded/insured. It doesn't cost that much and it gives clients piece of mind."
* "no, don't hire a telemarketer. Make a flier on your computer, make a bunch of copies and post on store bulletin boards, on car windshields, doors, etc. also, you could send a business card and flyer to real estate agents in your area that could suggest your services to clients moving or for their own rental properties for move-ins/outs. Another method is to browse the rentals section of the newspaper and either call or mail a flier/card to landlords. Placing a classified ad in the services section of the newspaper is good too. Make sure you always carry your biz cards w/ you and hand them out at every opportunity...with tips at restaurants, when paying bills, leave them on a table in a store or bathroom."
This should give you a good start on the right foot!
Kate Carpenter has been cleaning offices for many years and really increased her income by following these tips! Learn more tips and resources at http://www.squidoo.com/StartAnOfficeCleaningBusiness
Start A Cleaning Business The Fast And Easy Way
Nobody likes to have to answer to someone else so the best job in the world would be one in which you would be your own boss. An ideal job is a job where you answer to no-one but yourself. An ideal job is a job where you can choose your own working hours and set your own wage. So where do you get one of these ideal jobs?
You can have the best job in the world and be your own boss with your own cleaning business. A cleaning business is a fairly low risk business to start and you can choose whether you will work part time or full time hours. You can set your own cleaning rate and you can often earn a full time income by working part time hours.
A cleaning business doesn't require a lot of start up cost and it doesn't require a lot of time to start up. It is a business that as soon as you start getting some clients you can get to work straight away.
The first thing that you will need to do to start your cleaning business is to get hold of some cleaning products. You can start off with the basics and then later on you can get any other products that may be required. Most cleaning jobs will usually only require the basic products.
The next thing that you will need to do is to get some customers. You will need to decide whether you will do cleaning for businesses or for homes and then take the necessary steps to get some clients.
If you decide to do house cleaning here are some ways that you can gain some clients:
* Give out fliers at shopping centers or put in people's letter boxes. You can easily whip up a nice flier on your computer with your name and the service you are advertising.
* Put up a notice on local notice boards or at your children's school
* Place an ad in your local paper
* Ask your friends if they need a cleaner or if they know of anyone who does - many cleaning clients are often gained by word of mouth.
If you decide to clean for businesses you can gain clients by:
* Putting flyers in their letterboxes
* Placing an ad in your local paper
* Visiting businesses personally and letting them know of your service - this is probably the most successful method.
Once you have started your cleaning business as long as you work well and do a good job for your clients they will want to keep you as your cleaner. If they are happy with your work they are likely to refer other businesses or friends to your service also.
When you have a few clients that are happy with your work you can also ask them if they would give you a letter of recommendation or a short testimonial about your work that you can then use to advertise for new clients.
As your business grows you may need to hire some staff to help with the workload. This is when your business can really take off and become very profitable. If you hire staff make sure that they are reliable and will work efficiently as you want to keep a good name for your business.
A cleaning business can be a very profitable business as long as you work well and keep your clients happy. With little start up cost a cleaning business is a fast and simple way to generate a nice income and see income coming in quite quickly.
Learn everything you need to know to start a successful cleaning business by visiting the author's website: [http://www.startacleaningbusinessnow.com]Start A Cleaning Business Now
A small handful of "in-the-know" business owners are
watching their Yellow Pages Advertising response EXPLODE - to the tune of
300%... 500%... and more in a single year. They're putting their competition to
shame winning one new customer after another.
What do they know, that YOU don't?
To get an idea if the cleaning profession is for you, please read the 11 benefits of starting your own cleaning business.
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